Website Privacy Policy

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At AC Wizard we are committed to protecting the privacy of our customers. This means that we’ll protect the personal information of all visitors who access our websites or services through any mobile application, platform or device (collectively, the “Services”).

This privacy policy (“Privacy Policy”) explains how AC Wizard collect, share, and use your personal information. You’ll also find information about how you can exercise your privacy rights. By using our Services you agree to AC Wizard using your personal information as described in this Privacy Policy. The terms “we”, “us” or “our” are each intended as reference to AC Wizard and any terms not defined in this Privacy Policy are defined in our Terms and conditions

 

Information we collect from you and why

Here are the broad categories of personal information that we may collect about you and the reasons why:

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1.Information that you provide voluntarily;

• Information regarding your marketing preferences so we can:

  • send you customised marketing about our products or services.

• Information regarding your vehicle, booking or query:

  • accurately provide our services

2. Information that we collect automatically

•   Activity Information so we can:

  • provide you with an improved experience;

• Cookies and similar technologies so we can:

  • measure and analyse the use and effectiveness of our Services;

  • customise and optimise the targeting of advertising for our Services 

3. Information that we obtain from third-party sources

• Analytics reports in order to:

  • measure the performance of marketing campaigns for our Services; and

  • better understand your preferences so that we can customise our marketing campaigns and Services accordingly.

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We process information that you provide voluntarily, information that we collect automatically and information that we obtain from third party sources in order to constantly improve our Services. 

Who we share personal information with

We may share your personal information with the following recipients (and whenever we do, we will ensure that we have appropriate security and contractual safeguards in place to protect it):

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1. Third parties who support our Services (e.g. partners for marketing or promotions based on your preferences);

2. Any law enforcement or regulatory body, government agency, court or other third party where we believe disclosure is necessary under applicable law or regulations;

3. New owners or re-organised entities in the event of a business restructuring, sale, purchase or joint venture affecting our business. 

4. Any other person provided that you have given your consent. We will never sell, distribute or otherwise share your personal information unless we have your permission.

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HOW YOU CONSENT TO US COLLECTING YOUR PERSONAL INFORMATION

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By using our website clicking or selecting the “I Agree” button that appears in any pop-up then you are demonstrating to us that you are freely giving us informed and specific consent for us to place cookies on your computer for the purposes specified in this Privacy Policy and you are accepting and consenting to the practices described.

If you do not want us to place cookies on your machine, please adjust your browser settings.

Even if you do not click or select the “I Agree” button there is still some information that we may automatically collect about you – this normally isn’t personal information but rather technical information, including your IP address used to connect your computer, tablet, or mobile device to the Internet, your browser type and version, the time when you visit our site, your time zone setting, certain browser plug-in types and versions, operating system and platform. This type of information is sent by you to our site automatically and it isn’t something that we can prevent. We only use this information to administer our site including troubleshooting, load testing, traffic throughput, data analysis, performance testing, and for anonymised research and statistics purposes that we only use internally.

 

Log Files
Like many other Web sites, www.acwizard.co.uk makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyse trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable. 

Cookies and Web Beacons
www.acwizard.co.uk does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customise Web page content based on visitors browser type or other information that the visitor sends via their browser. 

 

Legal basis for processing personal information

AC Wizard will always make sure we have a legal basis to collect and use your personal information. The legal basis we rely on will change depending on the type of information and the context in which we collect it. 

Our main reason for collecting and using your personal information is to provide information services on our website but we may also process it where it is in our legitimate business interests to do so.

 

Security 

AC Wizard places great importance on protecting your information from and against unauthorised access and against unlawful processing, accidental loss, destruction and damage. We implement appropriate technical and organisational measures to safeguard such information.

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Data retention

AC Wizard will retain your personal information for no longer than is necessary to fulfil the purposes described in this Privacy Policy.

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Your data protection rights

You can access your Information at any time to review and update your personal information (see Subject Access Request (SAR) below) This should be done in writing (email or contact page) and we will respond in no more than 30 days. You can also contact us to ask us to delete your personal information, restrict its processing or request that it be ported to a third party. You also have the right to unsubscribe from the marketing communications we send you by using the unsubscribe functionality in any marketing communication you receive from us

 

Links to third-party sites

Our website contains links to and from third-party websites. If you follow these links, please be aware that Fife Creative is not responsible or liable for these third-party websites which will have their own privacy policies. 

Updates to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. We encourage you to periodically review this page for the latest information on our privacy practices.

 

Subject Access Request (SAR)

Under the current legislation you have a right to access the information we hold on you this is called a Subject Access Request (SAR). If you wish to file a SAR then please send this to insert Email if you request this through any other channel we will be unable to complete it for you. We will answer your SAR no later than 30days time from the time of the request being delivered.

 

How to contact us

If you have any questions or concerns about this Privacy Policy, email admin@acwizard.co.uk